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Customer Lifecycle Management with CRM

Master CRM Strategies to Boost Customer Lifetime Value

Course Details

Category
Marketing
Level
Intermediate
Type
Professional
Skills You'll Gain
Customer segmentation, lead nurturing, CRM software proficiency, customer retention strategies, data
Format
Study Questions, Practical Tasks, Projects
Support
Community Access & Instructor Support

Enroll Today

$39
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30-Day Money-Back Guarantee

What You'll Learn

Understanding Customer Lifecycle Basics

Learn key stages of customer lifecycle to enhance retention and drive business growth.

Mastering Customer Retention Strategies

Learn proven strategies to boost customer loyalty and reduce churn with effective CRM techniques.

Maximizing Customer Retention Strategies

Learn proven strategies to boost customer loyalty and reduce churn through effective CRM techniques.

Enhancing Customer Retention Strategies

Learn proven strategies to boost customer loyalty and reduce churn through data-driven CRM techniques.

Complete Course Curriculum

Everything You'll Learn

12
Modules
37
Lessons
60
Questions
  • Customer Lifecycle Basics
    5 lessons
    Mapping the Customer Journey: A CRM-Focused Guide to Lifecycle Stages and Engagement Strategies
    Building a CRM-Driven Customer Lifecycle Automation Framework
    Mastering Customer Journeys: A Hands-On CRM Strategy for Retention and Growth
    Week 1 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 1 Task: Practical Customer Lifecycle Management with CRM Application
  • Customer Lifecycle Basics
    5 lessons
    Mapping the Customer Journey: A CRM-Focused Framework for Lifecycle Engagement
    Automating Customer Journey Stages with CRM Workflow Triggers
    Mastering Customer Touchpoints: A CRM-Driven Strategy for Engagement and Retention
    Week 2 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 2 Task: Practical Customer Lifecycle Management with CRM Application
  • Mastering CRM Fundamentals
    5 lessons
    Mapping the Customer Journey: Foundational CRM Strategies for Lifecycle Engagement
    Automating Customer Journey Stages with CRM Workflows and AI-Driven Triggers
    Mastering Customer Touchpoints: A CRM-Driven Blueprint for Lifecycle Engagement
    Week 3 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 3 Task: Practical Customer Lifecycle Management with CRM Application
  • Execute Customer Strategies
    5 lessons
    Mastering Customer Journey Mapping: CRM Strategies for Retention and Growth
    Automating Customer Journey Orchestration with CRM Workflow Triggers and AI-Driven Segmentation
    Mastering Customer Retention & Growth with CRM-Driven Strategies
    Week 4 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 4 Task: Practical Customer Lifecycle Management with CRM Application
  • Advanced CRM Strategies
    5 lessons
    Mapping the Customer Journey: CRM Strategies for Each Lifecycle Stage
    Automating Customer Journey Stages with CRM Workflows and AI-Driven Triggers
    Leveraging CRM to Personalize Customer Journeys at Every Touchpoint
    Week 5 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 5 Task: Practical Customer Lifecycle Management with CRM Application
  • CRM in Action
    5 lessons
    Mapping the Customer Journey: A Foundational Guide to CRM-Driven Lifecycle Strategies
    Deploying CRM Automation for Seamless Customer Journey Orchestration
    Actionable CRM Tactics to Boost Customer Retention and Revenue
    Week 6 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 6 Task: Practical Customer Lifecycle Management with CRM Application
  • Optimize Customer Journeys
    5 lessons
    Mastering CRM-Driven Customer Lifecycle Optimization: From Acquisition to Retention
    Leveraging CRM Automation and AI for Real-Time Customer Journey Optimization
    Maximizing Customer Retention and Revenue with CRM-Driven Lifecycle Optimization
    Week 7 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 7 Task: Practical Customer Lifecycle Management with CRM Application
  • Deploy Customer CRM
    5 lessons
    Mapping the Customer Journey: Foundational CRM Integration for Lifecycle Management
    Automating Customer Lifecycle Journeys: A Hands-On Guide to CRM Integration with API-Driven Workflows
    Streamlining Customer Journeys: A Hands-On Guide to CRM Integration for Lifecycle Management
    Week 8 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 8 Task: Practical Customer Lifecycle Management with CRM Application
  • Scaling Customer Growth
    5 lessons
    Building a Scalable Customer Lifecycle Framework with CRM Automation
    Automating Customer Lifecycle Stages with CRM Workflow Orchestration
    Leveraging CRM Automation to Streamline Customer Journeys from Acquisition to Retention
    Week 9 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 9 Task: Practical Customer Lifecycle Management with CRM Application
  • Advanced Scaling Strategies
    5 lessons
    Mastering Scaling Foundations: From Customer Segmentation to Automated Growth Systems
    Optimizing High-Performance Scaling with Load-Balanced Microservices and Auto-Scaling Policies
    Scaling High-Volume Workflows Without Compromising Quality
    Week 10 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 10 Task: Practical Customer Lifecycle Management with CRM Application
  • Final CRM Prep
    5 lessons
    Mastering Core Principles: A Strategic Review of Key Concepts for Exam Success
    Debugging and Optimizing Smart Contracts for Deployment Readiness
    Mastering Real-World Problem-Solving: A Hands-On Review of Key Concepts
    Week 11 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 11 Task: Practical Customer Lifecycle Management with CRM Application
  • Launch & Scale
    6 lessons
    Mastering the Fundamentals of Post-Launch Growth and Scaling Strategies
    Deploying and Scaling Smart Contracts for Post-Launch Automation
    Mastering Post-Launch Growth: Scaling Strategies for Sustainable Success
    Week 12 Quiz: Customer Lifecycle Management with CRM Assessment
    Week 12 Task: Practical Customer Lifecycle Management with CRM Application
    Final Mastery Checklist

Course Modules Preview

Introduction to Customer Lifecycle Management with CRM
Week 1
Mastering Customer Relationships from Acquisition to Retention
Quiz Practical Task
Fundamentals of Customer Lifecycle Management with CRM
Week 2
Master the art of nurturing customer relationships from acquisition to loyalty with CRM strategies.
Quiz Practical Task
Core Concepts in Customer Lifecycle Management with CRM
Week 3
Master the essentials of customer lifecycle management with CRM strategies.
Quiz Practical Task

And 9 more comprehensive modules with in-depth content...

Z

ZLOADR Expert Team

Industry Professionals & Educators
Our instructors are seasoned professionals with years of experience in their respective fields. They bring real-world expertise and practical knowledge to every lesson, ensuring you learn skills that are immediately applicable in today's competitive landscape.

What Students Are Saying

"This course transformed my understanding completely. The practical exercises were exactly what I needed to apply the concepts in real projects."
JS

John Smith

Software Developer
"The curriculum is perfectly structured. I went from beginner to confident practitioner in just 8 weeks. Highly recommended!"
MJ

Maria Johnson

Project Manager
"The certificate I earned helped me land a promotion. The course materials are top-notch and the community support is incredible."
RD

Robert Davis

Business Analyst

Frequently Asked Questions

Do I need any prior experience to take this course?
No prior experience is required! This course is designed for complete beginners and progresses to advanced topics. We start with fundamentals and build up from there.
How long do I have access to the course materials?
You get lifetime access to all course materials, including future updates. You can learn at your own pace and revisit the content whenever you need.
Is there a certificate upon completion?
Yes! You'll receive a professional certificate upon completing all modules and passing the final assessment. This certificate can be shared on LinkedIn and added to your resume.
What if I'm not satisfied with the course?
We offer a 30-day money-back guarantee. If you're not completely satisfied with the course, simply contact our support team within 30 days for a full refund.

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